Terms of Use for the Site:

Terms of Use for the Site "Knit of the Dragon" by "Kokoro - the knitting center":

The "knit of the Dragon" website (hereinafter “the Website”) is a website used as a representative website (platform for digital knitting workshops) for “Knit of the Dragon” and you are invited to participate in it subject to your agreement to the terms of use that will be detailed below. In addition, the use of this website, all its content and services offered therein, downloads of files, media such as images and videos, and the various content offered to visitors may change from time to time or depending on the type of content. The site management reserves the right to update the terms of use presented below occasionally and without notice or special mention on the various site channels.

Intellectual Property - The website, as well as all information contained therein, including the website design, the website code, media files including graphics, videos, images, texts, files offered for download and any other material displayed on the website, belong entirely to the aforementioned website and constitute the exclusive intellectual property of the “Knit of the Dragon” website and may not be used without prior written permission from the “Knit of the Dragon” website. In addition, you may not distribute, copy, reproduce, publish, imitate, or process any code, graphics, videos, trademarks, or any other media and content without prior written permission.

Site Content - We strive to provide you with the information presented on the site without interruption, but due to technical considerations, third-party or other malfunctions, there may be interruptions in the site's availability. Therefore, we cannot guarantee that the site will be available to you at all times, and no financial or other compensation will be provided due to the cessation of service/downloading of the site. External links to the site do not constitute a guarantee that these are safe, high-quality, or reliable sites, and visiting them is solely at your own discretion and is the sole responsibility of the site user. The content offered on the site is the exclusive property of “Knit of the Dragon” and may not be used for purposes other than those stated in these regulations (see Section 3) except in cases where otherwise specified or in cases where it is specified that the copyright belongs to an external entity. In these cases, you must check the terms of use of the attached link and act according to what is indicated on the external site to which the content belongs.

Management of users and visitors to the site - The site management reserves the right to block any user, whether by blocking the IP address of his computer, the MACID address of his computer, or even according to the country of origin without the need to provide an excuse that is acceptable to the surfer. The site team/site management will do everything in its power to protect the information of users registered on the site/subscribers registered on the site. In cases where a third party can gain access to information, it is hereby agreed that users and site members will have no claim, allegation, or demand against the site staff of "Knit of the Dragon."

Disclosure - This website may use cookies (especially for registered and subscribed users) and internal statistics interfaces to maintain anonymous statistical records of users and analyze user traffic, website browsing habits, clicks, and time spent on the site. At all times, except for users connected to the site, the stored information is completely anonymous and does not contain the user's name or any other identifying information. 

Jurisdiction - When you use the site and if any dispute arises, you agree below that the above is under the exclusive jurisdiction of Israeli law using the Israeli court system only.

Threshold conditions for making a transaction and/or purchase on the site: The site system allows users to conveniently, easily, and securely purchase the products offered by the site via the Internet. Each user may participate in the purchase process of the services and become a customer in the system subject to fulfilling the cumulative conditions detailed below: The user is competent to perform binding legal actions. If you are a minor (under the age of 18) or are not entitled to perform legal actions without the permission of a guardian, your use of the site will be considered as if you have received the guardian's permission to perform the transaction. The user has a valid Israeli or international credit card. The user has an email account on the Internet. Purchases on the site are made by credit card only, and the transaction will be carried out after approval by the credit card company. Clearing fees will apply to the customer only. It is possible that, to complete the purchase process after entering the credit card details into the clearing company's system, you will be required to verify your identity using a code that will be sent to you via SMS or return email or by other means that the clearing company may change from time to time. It should be emphasized that the credit card details will be held and/or stored and/or managed by the clearing company only and under its sole responsibility. The site operator does not store and/or manage these details. However, when information and content are entered through the site, there is a concern that the user's content may be exposed for viewing and use by others on the network. The site operator is not responsible for their security and/or for any damage and/or loss and/or expense incurred by the user and/or any third party. As a result, the website operator has no and will not have any liability regarding data leakage and/or data hacking and/or information security of such data. Notwithstanding the foregoing, the website operator reserves the right to determine payment arrangements and/or other payment methods as it chooses at its sole discretion, including arrangements for payment by means other than credit card. The site operator reserves the right to discontinue and/or change the method of payments on the site at its sole discretion and at any time as it sees fit. The User hereby declares that the personal information he submits to the site or uses within the site is correct, accurate, up-to-date, and complete information regarding his personal identity. It is strictly prohibited to use another person's personal information and/or impersonate another person.

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Privacy Policy

General Info

The Company is committed to protecting the privacy of visitors to its website. This privacy policy (“Privacy Policy”) describes how information is collected, the Company’s use of the information, and the measures the Company takes to protect the information and privacy of users. Please carefully read the privacy policy set out below. This policy applies to information we collect on our website – knitofthedragon.com (“the Site”). In email, text, and other electronic messages between you and the Site. From third parties, whether they are partners or suppliers.

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The information you provide to us

When you use or are interested in our products and services (as that term is defined in the Site's Terms of Use), including through the Site, we will collect the information you provide to us at your discretion, including personal information. The personal information we collect may include contact details such as your name, email address, telephone number, and any other personal information. Please note that you are under no legal obligation to provide us with personal information, and submitting such information is solely at your discretion and consent. However, if you do not provide us with the required personal information, we may be unable to provide you with the information/services you request.

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Information We Collect Automatically

When you browse our website, we or our service providers may automatically collect certain information, such as Internet Protocol (IP) addresses, Internet service provider, domain server, computer type, browser type and language, referring and exit pages and URLs, and the amount of time spent on certain pages. Please note that we have no legal authority to enforce the Internet service providers that assigned your Internet Protocol (IP) addresses used in your access to the Site to provide us with your identifying information. The information collected above does not necessarily directly reveal your identity, but under certain jurisdictions that have applicable data protection laws, this information may be considered personal information. In addition, the Company may contract with external service providers to: (a) track and analyze both usage and statistical information of our interaction volume; (b) improve the user experience on our website; and (c) provide targeted online publications and marketing, by applicable law; For the aforementioned purposes, we and our service providers automatically collect information regarding your use of the Site, including through the use of session identifiers, cookies, JavaScript tags, and other technologies, including those placed on your computer when you visit our Site.

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Use of information

The use of information by the Company may be used, among other things, to:

* provide the User with services requested by her;

* send Users information related to the Company or its services;

* send service notifications;

* Answer users' questions and provide users with information regarding the Services;

* Provide a personalized experience and implement users' preferences;

* Offer users additional services that may be of interest to them;

* Provide users with marketing content (by applicable law)

The Company will refrain, as much as possible, from transferring personal information about users to third parties (to the extent that this information and details personally identify the website user), except in the following cases:

* To external service providers as specified in Section 3 above.

* When information about the user of the site is publicly published by the user on her own initiative.

* If the Company finds that the actions of a user violate the terms of use and/or if it finds that the actions of a user are unlawful and/or fraudulent and/or constitute an attempt to carry out such actions, the Company shall be entitled to provide any information as required to the appropriate legal authorities.

* If the Company and/or its representatives receive a judicial order ordering the provision of such information to a third party.

* If law requires preventing, investigating, or taking action regarding illegal activities or in response to legal processes or court orders, or establishing or exercising the Company's legal rights in legal claims against it.

* In any case where the Company believes that providing the information is necessary to prevent damage to the body and/or property of any kind.

* If the Company transfers its activities and/or merges with another entity, the Company shall be entitled to transfer and/or copy all information stored on the Site to another institution at its discretion. The Company shall also be entitled to transfer and/or copy to the new institution any personal and statistical information about the Site's users, provided that the new institution accepts the provisions of this Privacy Policy.

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Security

The Company makes efforts to protect the information provided to it by the users of the Site while taking measures to maintain the security of personal information and the privacy of the users of the Site. However, although these measures reduce the risks of unauthorized intrusion into the Company's computers and/or those on its behalf, they do not provide absolute security. Therefore, the Company does not warrant that the Site's services will be completely immune from unauthorized access to the information stored therein and/or to the information found and/or entered on the Company's Site. We follow generally accepted industry standards to protect personal information from loss, misuse, and unauthorized access, disclosure, theft, or destruction. However, due to the nature of Internet communications and evolving technologies, unauthorized access or use, hardware or software failure, and other factors, we cannot guarantee the absolute security of personal information or that personal information will be immune from any wrongdoing, malfunction, unlawful interception, or access.

 

Privacy rights

The Company will act to maintain all rights to which you are entitled by all privacy laws applicable to you and will take reasonable efforts to support privacy rights, including: (a) the right to know what personal information we hold about you, where we process it and the right to access this information; (b) the right to receive any personal information we hold about you, to correct it, and/or complete it; (c) the right to erase your personal data; we will review your request and use our discretion, by the provisions of applicable law, to decide on your request. This right will only apply in certain circumstances, such as where your personal data are no longer necessary in relation to the purposes for which we collected them or you withdraw your consent to our processing them; (d) to object to or restrict the processing of your personal data if you contest its accuracy, it has been processed unlawfully or we no longer need the personal data for the purposes of our processing; (e) the right to withdraw your consent to the processing of your personal data. This right shall not affect the lawfulness of the processing of the data prior to its deletion; (f) the right to receive your personal data from us in an accessible and readable format; (g) the right to object to the processing of your personal data for direct marketing purposes. If you wish to exercise the above rights, please contact us at contact@knitofthedragon.com so that we can consider your request in good faith, by applicable law.

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Changes to this Privacy Policy

We reserve the right to change or update this Privacy Policy at any time. In such event, we will notify you of such changes or modifications by posting a notice on our website or in our services, and such changes will be effective within 30 days of their posting on the website, provided that if we need to adapt the policy to the requirements of the law, the new policy will be effective immediately or as required by the relevant legal requirements. You will be free to decide whether you wish to continue to use the Site and/or the Services under the revised Privacy Policy. However, please note that your continued use of the Services will indicate your agreement to the revised Privacy Policy. The User may cancel her registration for the service and/or service messages at any time by emailing contact@knitofthedragon.com. The User acknowledges and agrees that by canceling her registration for the service and/or service messages, the User will bear full responsibility for the consequences, directly or indirectly, resulting from not being aware of the accuracy and/or content of the service messages in a timely manner.

For inquiries and questions, you can contact the company in the following ways:
Address: Beit Zait 4, Bat Hefer, Israel, 4284200
Telephone: +972-50-58 09 142
Email address: contact@knitofthedragon.com

 

Shipping and delivery:

When purchasing a digital product, the product will be available for viewing immediately after purchase in the personal area of ​​the site.
Customer Service and Contact: The site's customer service will operate Sunday- Thursday between 9:00 AM and 5:00 PM.

For more information about the site, the services offered by it, the terms of use and privacy policy, or any other questions, you are invited to contact the site's customer service by phone or e-mail contact@knitofthedragon.com The request will be made with full details, and the site management promises to handle your inquiries promptly and efficiently.
Business address: Beit Zait 4, Bat Hefer, Isreal, 4284200.
Arrival only by prior arrangement.

 

Limitation of liability

The companies will not be liable, in any event and on any legal basis, whether on contractual, tortious, or any other basis, to you or any other person, for any indirect, special, punitive, or consequential damages or compensation of any kind related to the use of the site and/or the contents. Contained therein or the inability to use it, including, among other things, compensation for damage to reputation, loss of business revenue, loss of business information, work interruption, crash or problems with the user's computer, tablet, mobile device and/or any other end device, or any other commercial damage or loss, and you will not be liable for any claim from any third party. The website's privacy policy, published on the website, forms an integral part of the website's terms of use.

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Cancellation Policy:

1. Cancellation of a purchase by the user.

2. Cancellation of a course purchase will be made by telephone or e-mail in a message that will include the purchaser's details and the order details as required on the site, and the terms detailed in this section will apply to it.

3. In all matters related to canceling a distance selling transaction with “Knit if the Dragon” by the end user, the provisions of the Consumer Protection Law 5741-1981 (‘Consumer Protection Law’) will also apply.

4. You may cancel your purchase of a course by giving written notice as detailed below:

4.1. Cancellations made within fourteen (14) days of registering for the course and receiving confirmation of registration, and before opening and using the course:

4.1.1. Refund less a cancellation fee of five (5) percent of the price paid for the course, or one hundred (100) NIS, whichever is lower.

4.2. Cancellations made within fourteen (14) days of the date of registration for the course and receipt of a confirmation of registration and after opening and using the course:

4.2.1. Refund less a cancellation fee of fifty (50) percent of the price paid for the course.

4.3 The operator may decide not to charge cancellation fees in certain situations at its sole discretion.

5. The credit will be made via the credit card with which the customer paid within 14 business days of the date of cancellation of the order.